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Privacy Statement

Seastorm Limited ("Seastorm", "we", "us", etc.) considers your privacy to be very important. We will therefore process and use your data in a secure manner in accordance with the General Data Protection Regulations (GDPR). In this document we set out how and why we use your information.

Seastorm is a limited company registered in England and Wales, with company number 11867862. Our address is 141 Albany Road, Cardiff, CF24 3NT. You can contact us on hello@seastorm.co with any questions or concerns.

Scope of this policy

This policy relates to business activities undertaken directly by us. In addition to software development and consultancy, Seastorm directly offers a number of products and services itself; for each of these where Seastorm processes data we publish a separate policy related to the activities relevant to that particular product or service, which can be found in the documentation specific to that product or service.

Aside from our products and services, Seastorm is primarily involved in business-to-business trade, in which we sell services to other organisations, rather than individuals. During outreach or communications, we endeavour to limit contact to purely business, rather than personal, contacts.

As such, this policy applies to the following scenarios:

  • When you visit our website (https://seastorm.co or its subdomains)
  • When you contact us via email or another mechanism
  • When you engage us in a project or consultancy agreement
  • During billing processes (e.g. invoicing, payments, etc.)
  • For business-business sales processes

Cookies

Seastorm does not use cookies on our website.

What data do we collect?

In this section we identify the key points at which we collect data, and the purpose for the collection.

When you visit our website(s)

We use SimpleAnalytics to process visit data, however this is privacy-respecting and does not track or reveal your IP address or other personally-identifiable information. Furthermore, the service respects any do-not-track (DNT) settings in your browser. We use this service so we can keep an eye on the level of traffic to our website and to understand how people use our site and where they arrive there from.

When you email (or contact) us

When you email us (or contact us via a contact form or other) we will be able to view your email address and the content you send us in the message (including your name, if this is included). This information is securely stored by our mail provider (Google) and is done so to enable us to respond to your query and to follow-up with relevant content.

When we engage with you (or you, us) in a project or consultancy agreement

In order to deliver projects, we may collect and store (in emails, note-taking, agreements, etc.) the names and business email addresses of the people or team we work with. This enables us to keep in touch with the project partners throughout the project, for ongoing communications and meetings, and to maintain the business relationships.

During billing processes

In order for us to pay our bills, we may need to collect your payment details (such as bank account number, sort code, and business name). This allows us to pay you. We will not ourselves store the data, but our bank will store the information as a "previous payee" to enable us to make additional future payments.

If we are selling a service to you, we will collect billing information (name, business email, business address, etc.) in order for us to generate an invoice to send to you for payment. This information will be kept for the time of the project, and if it future business is anticipated.

For business-to-business sales

From time-to-time we collect information from third parties for the purposes of commercial interest. This information is limited to business contacts, and may include name, job title, business email, company name, and other relevant business information. This information is collected from the internet (e.g. your website) and publicly-available databases.

Information collected in this way is not used for newsletters, but we may use it for marketing. For example, we might use the information to email your business about relevant products or services that the organisation might find interesting or useful.

This information is kept securely in our office software provider (Google). At any time you may ask us to remove your business information from our systems, which will be actioned immediately.

Subprocessors

We work with a small number of subprocessors to help run our business, as desribed below.

  • Google: We use Google services for our mail and office software. Your information may be stored on Google systems if you email us or if we record your business information for business purposes.
  • Simple Analytics: We use Simple Analytics for recording anonymous and non-personally-identifiable website visit data.
  • Monzo: We use Monzo bank software to store payment details for the purposes of invoicing, and for paying our bills.
  • Stripe: We use Stripe to process some card and bank payments.

Your rights

As an individual, you have rights with regard to personal data processed by us. Should you wish to exercise any of these rights then please get in touch with the email address shown on this policy. We will endeavour to action any rights within one business week.

Right to access

At any time you have the right to know about any personal data we hold about you.

Right to correct

You have the right to have your personal data corrected or updated or deleted.

Right to object

You have the right to object to us processing your data.

Right to data transfer

You have the right to request your data in a sensible format such that it can be transferred to a different provider or system.

Rights relating to automated processing

If you feel you are being affected by us carrying out actions as a result of an automated process, to which you object to, you can object. We do not use automated decision making in a way that will affect an individual.

Withdrawal of consent

If you have provided consent for us to process your data, you can withdraw this consent at any time.

Complaints

If you would like to complain about the way in which we have handled your personal data, or about this policy, then please get in touch with us using the details in this policy.

You may also get in touch with the Information Commissioner's Office (https://ico.org.uk) to raise a complaint.

© 2022 Seastorm Limited
Company number 11867862. Registered in England and Wales.

Privacy Policy